Help

Support

Questions, issues, or feedback about any Ogma Innovation app — we're glad to help.

Contact us

We typically respond within 1–2 business days.

Tip: if your question is about a specific app, please tell us the app name and, if possible, your device model and OS version (e.g. iPhone 15, iOS 26.1). This helps us help you faster.

Frequently asked questions

How do I report a bug?

Email us at support@ogmainnovation.com with a short description of what happened, what you expected instead, and the steps to reproduce it if you can. Screenshots help a lot.

I was charged for a purchase I didn't intend to make.

All payments are processed by Apple or Google, not by us directly. Refunds are handled by Apple (reportaproblem.apple.com) or Google Play (via the Play Store order history), depending on where you purchased. We're happy to help point you to the right place.

How do I delete my data?

For most of our apps, uninstalling the app removes data stored on your device. If a specific app stores data on our servers, email us and we'll delete it on request. See our Privacy Policy for details.

Can you add a feature I'd like to see?

We read every suggestion. Email us with the app name and your idea — we can't promise it'll be built, but we do take feedback seriously when planning updates.